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Outage in BigCommerce

Issue Impacting Search Functionality in the Control Panel

Resolved Minor
August 06, 2025 - Started 8 months ago - Lasted 42 minutes
Official incident page

Incident Report

Commerce Engineers are working to fix an issue impacting search functionality in the Control Panel.
Components affected
BigCommerce Control Panel

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/06/2025 10:15PM

This incident has been resolved.

MONITORING 8 months ago - at 08/06/2025 09:48PM

A fix has been implemented and is being rolled out.

IDENTIFIED 8 months ago - at 08/06/2025 09:34PM

Commerce Engineers are working to fix an issue impacting search functionality in the Control Panel.

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