Outage in BigCommerce
Intermittent Availability Issues
Resolved MinorIncident Report
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/20/2025 10:25PM
Commerce engineers observed an elevated error rate affecting a subset of stores beginning at 21:40 UTC. Action was taken and at 21:55 error rates have returned to normal.
MONITORING
10 days ago - at 10/20/2025 10:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 10/20/2025 09:53PM
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
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