Outage in BigCommerce
Payments with Authorize.net
Resolved MinorIncident Report
Commerce engineers are investigating reports of payment processing issues when using Authorize.net for a subset of stores
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 12/22/2025 03:55PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 12/22/2025 03:51PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 12/22/2025 03:43PM
Commerce engineers are investigating reports of payment processing issues when using Authorize.net for a subset of stores
Latest BigCommerce outages
Stores unavailable - 500 error on storefront - 20 days ago
Data processing delay in Analytics report - 26 days ago
Elevated Response Times - 26 days ago
Intermittent 500 errors on a subset of stores - about 1 month ago
Intermittent Availability Issues - about 1 month ago
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