Outage in BigCommerce
Elevated Response Times
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced elevated response times affecting storefronts for 2.7 hours. Commerce engineers investigated the performance issue which caused slower loading times for online stores. The incident was resolved without further details provided about the root cause or specific remediation steps.
Commerce engineers are currently investigating an issue with elevated response times on storefronts. We will provide an update shortly.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/04/2026 08:31PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 03/04/2026 05:47PM
Commerce engineers are currently investigating an issue with elevated response times on storefronts. We will provide an update shortly.
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