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Outage in BigCommerce

Delayed Data in Analytics Reports

Resolved Minor
October 14, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Analytics data was delayed in BigCommerce Control Panel reports for a subset of stores, affecting the Reporting component. Engineers investigated and resolved the issue within approximately 1.5 hours.

BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
Components affected
BigCommerce Reporting

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/14/2026 08:50PM

This incident has been resolved.

MONITORING 3 days ago - at 10/14/2026 07:21PM

BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.

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