Outage in Blackbaud

Active Issue Alert – Luminate Online - #000563998

Resolved Major
November 01, 2024 - Started 21 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue impacting a subset of our customers causing errors when attempting login or visit Luminate Online or TeamRaiser pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/01/2024 03:33AM

Our engineers have resolved an issue impacting a subset of our customers causing errors when attempting login or visit Luminate Online, TeamRaiser, and Luminate CMS pages. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 21 days ago - at 11/01/2024 03:05AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 11/01/2024 02:10AM

We have identified an issue impacting a subset of our customers causing errors when attempting login or visit Luminate Online or TeamRaiser pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 21 days ago - at 11/01/2024 12:31AM

We have identified an issue impacting a subset of our customers causing errors when attempting login or visit Luminate Online or TeamRaiser pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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