Outage in Blackbaud

Active Issue Alert – Blackbaud NetCommunity - 000596118

Resolved Minor
March 27, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud NetCommunity

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/27/2025 06:02PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 10 months ago - at 03/27/2025 05:32PM

We have identified the cause of this error and are working to correct impacted sites as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 10 months ago - at 03/27/2025 04:32PM

We have identified the cause of this error and are working to correct impacted sites as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 10 months ago - at 03/27/2025 04:07PM

A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 10 months ago - at 03/27/2025 03:42PM

A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 10 months ago - at 03/27/2025 03:03PM

A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 10 months ago - at 03/27/2025 02:40PM

A subset of users are receiving an error message about security access rights when attempting to access the Blackbaud NetCommunity plugin in the Raiser's Edge. Our engineers are still working to resolve this as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 10 months ago - at 03/27/2025 02:28PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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