Outage in Blackbaud
Active Issue Alert – Blackbaud Tuition Management™ - #000613388
Resolved MinorIncident Report
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 03:14PM
An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
MONITORING
10 months ago - at 06/12/2025 09:39PM
We have made a configuration change and are no longer seeing errors during the login process. We are monitoring system performance to ensure continued stability. Please continue to check this page for updates. The next update will be posted by 11:00 AM EDT tomorrow, 6/13/2025.
INVESTIGATING
10 months ago - at 06/12/2025 04:14PM
A subset of school users are intermittently receiving the message "An Error Occurred" when attempting to log in. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
10 months ago - at 06/12/2025 03:52PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Tuition Management- 000668859 - 5 days ago
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