Outage in Blackbaud
Active Issue Alert – Blackbaud Luminate Online® - #000614606
Resolved Minor
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Outage Details
We have identified an issue resulting in formatting issues for some donation forms that could prevent some options from being selected. This can also prevent submission of the transaction if no amount level is selected or entered. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate OnlineLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/18/2025 04:52PM
An issue impacting a subset of customized donation forms has been resolved. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
4 days ago - at 06/18/2025 03:48PM
We have identified an issue resulting in formatting issues for some donation forms that could prevent some options from being selected. This can also prevent submission of the transaction if no amount level is selected or entered. Our engineers have identified the root cause and are currently testing a resolution. Please continue to reference this page for updates.
INVESTIGATING
4 days ago - at 06/18/2025 01:49PM
We have identified an issue resulting in formatting issues for some donation forms that could prevent some options from being selected. This can also prevent submission of the transaction if no amount level is selected or entered. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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