Outage in Blackbaud
Active Issue Alert – Blackbaud Luminate Online® - #000615001
Resolved MinorIncident Report
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/20/2025 01:44PM
This incident has been resolved.
MONITORING
10 months ago - at 06/19/2025 08:13PM
Our engineers have deployed a fix for this issue. We have confirmed that this fix addresses the issues. It will take several hours for the changes to propagate across all sites. Our engineers will continue to monitor. The next update will be on Friday, 6/20/2025, at 9:00 AM ET. Please continue to reference this page for updates.
IDENTIFIED
10 months ago - at 06/19/2025 05:30PM
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. Next update at 5pm EST.
INVESTIGATING
10 months ago - at 06/19/2025 05:08PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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