Outage in Blackbaud

Active Issue Alert – FENXT - 000618877

Resolved Major
July 09, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXT
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/09/2025 06:59PM

This incident has been resolved.

MONITORING 6 days ago - at 07/09/2025 06:28PM

Our engineers have released a fix for this issue and will continue to monitor. Please continue to reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 06:06PM

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 05:32PM

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 05:04PM

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 02:27PM

Engineers are continuing to investigate an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Please reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 02:27PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 01:31PM

We are aware of an issue where users may not be able to add projects distributions to records in Financial Edge NXT. Engineers are actively investigating the issue. Please reference this page for updates.

INVESTIGATING 6 days ago - at 07/09/2025 01:22PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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