Outage in Blackbaud
Active Issue Alert – Luminate Online Web Services - 000626188
Resolved MajorIncident Report
We have identified an issue with Luminate Web Services that is causing errors during queries and integrations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate WebServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/08/2025 10:35PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 08/08/2025 09:57PM
Our engineers are continuing to deploy an emergency patch to resolve the issue. Please continue to reference this page for updates.
IDENTIFIED
8 months ago - at 08/08/2025 09:24PM
Our engineers are continuing to deploy an emergency patch to resolve the issue. Please continue to reference this page for updates.
IDENTIFIED
8 months ago - at 08/08/2025 08:21PM
Our engineers are currently deploying an emergency patch to resolve the issue. Please continue to reference this page for updates.
IDENTIFIED
8 months ago - at 08/08/2025 06:45PM
Our engineers have identified a resolution and are working on an emergency patch to deploy today. Please continue to reference this page for updates.
IDENTIFIED
8 months ago - at 08/08/2025 06:08PM
We have identified an issue with Luminate Web Services that is causing errors during queries and integrations. Our engineers are continuing to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
8 months ago - at 08/08/2025 05:15PM
We have identified an issue with Luminate Web Services that is causing errors during queries and integrations. Our engineers are continuing to diagnose the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
8 months ago - at 08/08/2025 04:17PM
We have identified an issue with Luminate Web Services that is causing errors during queries and integrations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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