Outage in Blackbaud

Active Issue Alert – Blackbaud Fundraiser Performance Management - 000633634

Resolved Minor
September 12, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Users are receiving the error "Access to this page is denied" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Fundraiser Performance Management (FPM)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2025 04:30PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING about 1 month ago - at 09/12/2025 01:39PM

We are now seeing users are able to login without error and will be transitioning this issue to a monitoring status to ensure continued stability. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 09/12/2025 01:02PM

Users are receiving the error "Access to this page is denied" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 09/12/2025 12:35PM

Users are receiving the error "Access to this page is denied" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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