Outage in Blackbaud

Active Issue Alert – JustGiving® from Blackbaud® - #000649385

Resolved Minor
December 08, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We have identified an issue which is preventing some donor data from appearing in donation reports for the period from Saturday 6th December onwards. Our engineers are working to resolve this as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud JustGiving

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/08/2025 07:03PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 1 month ago - at 12/08/2025 11:34AM

We have identified an issue which is preventing some donor data from appearing in donation reports for the period from Saturday 6th December onwards. Our engineers are working to resolve this as quickly as possible. Please continue to reference this page for updates.

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