Outage in Blackbaud

Active Issue Alert – Blackbaud Financial Edge NXT®, Blackbaud Raiser's Edge NXT®- #000652851

Resolved Minor
January 07, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing notifications to keep reappearing after clicking closing. Users may also see that tiles, filters, and user settings are not being retained on list pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXT Blackbaud Raiser's Edge NXT

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 01/07/2026 07:09PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING 8 days ago - at 01/07/2026 06:13PM

Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

INVESTIGATING 8 days ago - at 01/07/2026 05:48PM

We have identified an issue impacting some of our customers causing notifications to keep reappearing after clicking closing. Users may also see that tiles, filters, and user settings are not being retained on list pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 8 days ago - at 01/07/2026 05:35PM

We have identified an issue impacting some of our customers causing notifications to keep reappearing after clicking closing. Users may also see that tiles, filters, and user settings are not being retained on list pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Latest Blackbaud outages

Active Issue Alert – Blackbaud ID – Multiple Products - #000654002 - about 20 hours ago
Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000653945 - about 24 hours ago
Active Issue Alert – Raiser's Edge NXT and Financial Edge NXT- 000653216 - 6 days ago
Active Issue Alert – Blackbaud Financial Aid Management - 000652582 - 9 days ago
Active Issue Alert – Raiser's Edge NXT - 000652386 - 11 days ago

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