Outage in Blackbaud

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000653945

Resolved Minor
January 14, 2026 - Started about 24 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of users that are unable to see submitted gifts which need to be matched to constituents in the Online Data Review module. Our engineers are diagnosing the cause so that we can resolve this for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXT

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 01/14/2026 04:17PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 24 hours ago - at 01/14/2026 03:09PM

We are investigating reports of users that are unable to see submitted gifts which need to be matched to constituents in the Online Data Review module. Our engineers are diagnosing the cause so that we can resolve this for you as quickly as possible. Please continue to reference this page for updates.

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