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Outage in Blackbaud

Some users unable to launch/access database view-000654599

Resolved Major
January 19, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

Unable to View S21 s23 and S24
Components affected
Blackbaud Raiser's Edge NXT

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 01/19/2026 11:38PM

This incident has been resolved.

INVESTIGATING 16 days ago - at 01/19/2026 10:53PM

'We have identified an issue impacting some of our customers when launching the database view. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.'

INVESTIGATING 16 days ago - at 01/19/2026 10:52PM

'We have identified an issue impacting some of our customers when launching the database view. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.'

INVESTIGATING 16 days ago - at 01/19/2026 10:49PM

Unable to View S21 s23 and S24

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