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Outage in Blackbaud

Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000656748

Resolved Major
February 01, 2026 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXT

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/01/2026 11:52PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 3 days ago - at 02/01/2026 10:49PM

We are aware of an issue specific to being unable to launch Database View. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 3 days ago - at 02/01/2026 07:39PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 3 days ago - at 02/01/2026 07:39PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 3 days ago - at 02/01/2026 07:27PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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