Outage in Blackbaud

Active Issue Alert – DonorCentrics - #000658025

Resolved Minor

February 09, 2026 - Started 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/09/2026 10:24PM

This incident has been resolved.

MONITORING 2 months ago - at 02/09/2026 07:52PM

An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.

IDENTIFIED 2 months ago - at 02/09/2026 02:52PM

We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 2 months ago - at 02/09/2026 02:48PM

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