Outage in Box

[Major] Customers are experiencing impact to Public API, Uploads, Downloads, and Metadata.

Resolved Minor
January 31, 2023 - Started over 2 years ago - Lasted 23 minutes
Official incident page

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Outage Details

We are investigating customer reports of an issue impacting Public API, Uploads, Downloads, and Metadata. We will provide updates here as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/31/2023 09:06AM

We have completed steps to restore stability to the customer experience with Public API, Uploads, Downloads, and Metadata.
No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com

INVESTIGATING over 2 years ago - at 01/31/2023 08:46AM

We are seeing recovery and are actively monitoring.

INVESTIGATING over 2 years ago - at 01/31/2023 08:46AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/31/2023 08:45AM

We are investigating customer reports of an issue impacting Public API, Uploads, Downloads, and Metadata. We will provide updates here as soon as possible.

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