Degradation of Search

After further monitoring, this incident is now considered resolved. Search has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Our team is working on the backlog to alleviate the degradation of search. We will continue to monitor and provide additional updates as they become available.

Our teams are still working to address the issue on the degradation of search. We will provide additional updates as they become available.

Our teams are still working to address the issue on the degradation of search. We will provide additional updates as they become available.

Our teams are still working to address the issue on the degradation of search. We will provide additional updates as they become available.

We are seeing signs of the search issue being partially resolved. Our teams are still reviewing options to fully resolve the search issue. We will continue to monitor and provide additional updates as they become available.

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue and working on a potential remediation to speed up recovery.

We are currently investigating an issue with search. Search is still currently operational but does not provide the most up-to-date results. We believe the degradation to search started after 03/07/2023 5:15 PM PST.

We are actively investigating and will provide more information as soon as it is available. In the meantime, please expect there to be delays in searching for new content.