Outage in Box

[Major] Issues with Shared Link Report

Resolved Major
December 03, 2024 - Started about 2 months ago - Lasted 32 minutes
Official incident page

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Outage Details

We are investigating an ongoing issue affecting the Shared Link report generating without content. We will provide more information as soon as it is available.
Components affected
Box Admin Console & Functionality
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/03/2024 07:21AM

After further monitoring, this incident is now considered resolved. Shared Link reports have now been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

MONITORING about 2 months ago - at 12/03/2024 07:05AM

A fix has been deployed and we are monitoring the results.

INVESTIGATING about 2 months ago - at 12/03/2024 06:53AM

We are investigating an ongoing issue affecting the Shared Link report generating without content. We will provide more information as soon as it is available.

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