[Critical] Customers may have issues with Uploads, Downloads, and accessing the All Files page

All services should now be returned to full functionality. We are continuing to monitor for any additional impact.

All services should now be returned to full functionality. We are continuing to monitor for any additional impact.

All services should now be returned to full functionality. We are continuing to monitor for any additional impact.

Our team has taken steps to remediate this issue and is seeing improvement for Uploads/Downloads/API service. We are continuing to monitor for any additional impact.

Our team has taken steps to remediate this issue and is seeing improvement for Uploads/Downloads/API service. We are continuing to monitor for any additional impact.

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Starting at approximately 11:20AM PST, customer may be seeing issues with Uploads/Downloads and slowness when accessing their All Files page. We are actively investigating this issue and will be providing updates as we work to resolve.

Our team is investigating an issue with Uploads/Downloads/API errors when utilizing Box. Users may see errors or slowness when attempting to upload/download items to Box. We will provide additional information as it becomes available.

We are currently investigating this issue.