Outage in Box
[Major] Issues with Box Sign
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 12/18/2025 12:45AM
After further monitoring, this incident is now considered resolved. The affected services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
IDENTIFIED
4 days ago - at 12/18/2025 12:39AM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
4 days ago - at 12/18/2025 12:21AM
We are investigating an ongoing issue affecting Box Sign. We will provide more information as soon as it is available.
Latest Box outages
[Critical] Issues with multiple Box services - 5 days ago
[Major] Issues with Downloads, Preview, Box Notes and Box Sign - about 2 months ago
[Major] Issue with SMS MFA Codes - 2 months ago
[Major] Issues to receive SMS - 2 months ago
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