Outage in Box
[Critical] Issues with Multiple Box Services
Resolved MinorIncident Report
Summary AI Generated
Box experienced a critical service disruption affecting Login/SSO and Uploads/Downloads functionality for 1.2 hours. The Box team implemented remediation steps and monitored the services until full functionality was restored. The incident was resolved with all Box services returning to normal operation.
Our team has taken steps to remediate this issue and is seeing improvement for the impacted services. We are continuing to monitor for any additional impact.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 04:07PM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
MONITORING
about 2 months ago - at 02/24/2026 02:59PM
Our team has taken steps to remediate this issue and is seeing improvement for the impacted services. We are continuing to monitor for any additional impact.
Latest Box outages
[Critical] Issues with Box Sign - 14 days ago
[Major] Issues to access Admin Console dashboard - 23 days ago
[Critical] Issue with Box Shuttle - 23 days ago
[Minor] Issue affecting Logins - about 1 month ago
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