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Outage in Branch

High Latency on Error rates

Resolved Minor
February 13, 2023 - Started about 3 years ago - Lasted 31 minutes
Official incident page

Incident Report

SInce 8:45 AM PT we are experiencing high latency and error rates on the Branch API. Our Engineering team is actively investigating this issue.
Components affected
Branch API Branch Link Redirection

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/13/2023 05:51PM

Our team was able to apply fixes and all systems have fully recovered as of 9:30 AM PT.

INVESTIGATING about 3 years ago - at 02/13/2023 05:22PM

SInce 8:45 AM PT we are experiencing high latency and error rates on the Branch API. Our Engineering team is actively investigating this issue.

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