Outage in Branch

Elevated open and install error rates

Resolved Minor
January 23, 2024 - Started almost 2 years ago - Lasted 35 minutes
Official incident page

Incident Report

As of 8:45AM PT, we are experiencing elevated error rates on our Open and Install API. Our engineering team is investigating.
Components affected
Branch API

Need to monitor Branch outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/23/2024 05:38PM

Our engineering team identified and resolved the issue. As of 9:15AM PT systems are once again fully operational. Open and Install requests by the SDK that experienced errors during this time will be processed on retry so no data loss is anticipated.

INVESTIGATING almost 2 years ago - at 01/23/2024 05:06PM

As of 8:45AM PT, we are experiencing elevated error rates on our Open and Install API. Our engineering team is investigating.

Latest Branch outages

Daily Exports API Service Impact - 16 days ago
Google Ads iOS attribution pipeline - 3 months ago
Increase in error responses from Sendgrid ESP - 3 months ago
Facebook Ad Partner Token Expiry - 4 months ago
Unable to create or clone Journeys - 4 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook