Outage in Branch

Attribution data missing for custom events on the Branch dashboard

Resolved Minor

February 20, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating.

Components affected

Branch Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/20/2024 07:12AM

Our Engineering team has applied a fix and the custom events metrics should show up as expected on dashboard reports.

INVESTIGATING almost 2 years ago - at 02/20/2024 05:39AM

As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating.

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