Outage in Branch

IOS Facebook Messenger Deeplinking Issue

Resolved Minor

August 20, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Incident Report

We have identified a change in the functionality of Facebook Messenger on IOS that is resulting in URL schemes to not be launched. As a result, deep linking functionality is impacted. We have reached out to Meta to identify the changes as well as exploring work arounds.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/21/2024 06:32PM

We’ve released a change to improve the end user experience by reducing the Deepview’s auto-fallback-redirect delay. As a result, if the link has a web URL set that is configured for App Links, the app will be opened by this mechanism very shortly after showing the Deepview. We will continue to investigate solutions to iterate and optimize the user experience.

IDENTIFIED over 1 year ago - at 08/20/2024 04:16PM

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