Outage in Braze
Increased error rates and latency in US 03
Resolved Minor
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Outage Details
We are currently investigating a database issue resulting in increased latency and timeouts in our US 03 cluster. Our DevOps and DBA teams are investigating.
Components affected
Braze SDK Data Collection Braze Dashboard Braze Outbound Messaging Braze REST APIs Braze Data ProcessingLatest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 08/10/2022 02:15PM
A fix has been implemented and services have returned to normal processing. Engineers will continue to monitor the stability of the services.
INVESTIGATING
about 3 years ago - at 08/10/2022 01:41PM
We are currently investigating a database issue resulting in increased latency and timeouts in our US 03 cluster. Our DevOps and DBA teams are investigating.
Latest Braze outages
Issue impacting US01 and US05 clusters - 30 days ago
SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes - about 1 month ago
Issue impacting US clusters - about 1 month ago
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