Outage in Braze

Intermittent data load timeouts on Braze dashboards.

Resolved Minor
January 11, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Snowflake, a data warehouse vendor of Braze, reports intermittent issues with their services (https://status.snowflake.com/incidents/qpzb0myh4l67). The issues with retrieving data from Snowflake are causing some pages within the Braze Dashboard to hang while loading data. We are monitoring the upstream issue and will provide updates as necessary.
Components affected
Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/12/2023 02:27AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 01/11/2023 07:22PM

We are continuing to monitor this incident

IDENTIFIED over 2 years ago - at 01/11/2023 07:09PM

Snowflake, a data warehouse vendor of Braze, reports intermittent issues with their services (https://status.snowflake.com/incidents/qpzb0myh4l67). The issues with retrieving data from Snowflake are causing some pages within the Braze Dashboard to hang while loading data. We are monitoring the upstream issue and will provide updates as necessary.

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