Outage in Braze
Networking issue impacting Dashboard and Outbound Messaging in APAC and South America regions
Resolved Minor
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Outage Details
Braze has identified an issue impacting our network provider Cloudflare in the APAC and South America region.
Dashboard users in the impacted region may experience errors or performance degradation when loading images in the dashboard.
End-users in the region may experience issues or performance degradation when accessing messages that contain images.
Components affected
Braze Dashboard Braze Outbound Messaging Braze Outbound Messaging Braze Outbound Messaging Braze Outbound Messaging Braze Dashboard Braze Dashboard Braze Outbound Messaging Braze Dashboard Braze Outbound Messaging Braze Dashboard Braze Dashboard Braze Outbound Messaging Braze DashboardLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/31/2023 09:47AM
This issue has been resolved, and all systems are operating normally.
MONITORING
almost 2 years ago - at 05/31/2023 09:21AM
Cloudflare has confirmed a fix has been implemented for the issue. Braze Engineers are continuing to monitor the issue.
IDENTIFIED
almost 2 years ago - at 05/31/2023 09:14AM
Braze has identified an issue impacting our network provider Cloudflare in the APAC and South America region.
Dashboard users in the impacted region may experience errors or performance degradation when loading images in the dashboard.
End-users in the region may experience issues or performance degradation when accessing messages that contain images.
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