Outage in Braze
US-03 Messaging and Data Processing Latency
Resolved Minor
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Outage Details
We are actively investigating an issue that is currently causing an increase in latency for both Message Sending and Data Processing services.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/21/2024 05:09PM
This issue has been resolved and all systems are operating normally. Latency has dropped to normal operating thresholds and Data Processing and Outbound Messaging backlogs have been cleared.
MONITORING
about 1 year ago - at 02/21/2024 04:45PM
A fix has been implemented and additional processing capacity has been brought online in US-03. Data Processing and Outbound Messaging services are returning to normal performance. We will provide a final update once latency has returned to normal operating thresholds.
INVESTIGATING
about 1 year ago - at 02/21/2024 04:10PM
We are actively investigating an issue that is currently causing an increase in latency for both Message Sending and Data Processing services.
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