Outage in Braze

Issue impacting Braze Dashboard for users in South Asia

Resolved Major
April 23, 2024 - Started 8 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Engineering teams have identified an external networking issue impacting users accessing the Dashboard from the South Asia region. During this time users may experience latency and errors accessing the dashboard. The issue has been escalated to our networking provider Fastly.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/23/2024 11:09PM

This issue has been resolved and all systems are operating normally

IDENTIFIED 8 months ago - at 04/23/2024 07:36PM

Engineers continue to monitor the issue. Our networking provider, Fastly, is engaged and actively investigating.

IDENTIFIED 8 months ago - at 04/23/2024 03:46PM

Engineering teams have identified an external networking issue impacting users accessing the Dashboard from the South Asia region. During this time users may experience latency and errors accessing the dashboard.

The issue has been escalated to our networking provider Fastly.

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