Outage in Braze

Elevated REST API error rates in US06

Resolved Minor
May 22, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Need to monitor Braze outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Braze, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue that is causing elevated error rates to occur for REST API in our US06 cluster. We are actively investigating for root cause.
Components affected
Braze REST APIs
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/22/2024 06:51PM

REST API service on US06 has remained stable post fix implementation, this incident is now resolved.

MONITORING 12 months ago - at 05/22/2024 06:00PM

Engineering has implemented a fix for REST API in US06 and the service is now functionally normally. The team continues to monitor for stability and investigate root cause.

INVESTIGATING 12 months ago - at 05/22/2024 05:31PM

We have identified an issue that is causing elevated error rates to occur for REST API in our US06 cluster. We are actively investigating for root cause.

Know the moment Braze and other vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4053 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook