Outage in Braze

Elevated REST API error rates in US06

Resolved Minor
May 22, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue that is causing elevated error rates to occur for REST API in our US06 cluster. We are actively investigating for root cause.
Components affected
Braze REST APIs
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/22/2024 06:51PM

REST API service on US06 has remained stable post fix implementation, this incident is now resolved.

MONITORING 10 months ago - at 05/22/2024 06:00PM

Engineering has implemented a fix for REST API in US06 and the service is now functionally normally. The team continues to monitor for stability and investigate root cause.

INVESTIGATING 10 months ago - at 05/22/2024 05:31PM

We have identified an issue that is causing elevated error rates to occur for REST API in our US06 cluster. We are actively investigating for root cause.

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