Outage in CardConnect
CardPointe Support Inbound Phone Lines Unable to Accept Calls
Resolved MajorIncident Report
Hello, we are experiencing an outage with an external service provider that is preventing customers from being able to reach our CardPointe support team. We do not have an estimate yet on a restoring of this service. In the interim, please make use of our email contact addresses that are available at cardconnect.com
Components affected
CardConnect Phone SupportOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/12/2022 12:32PM
This incident has been resolved.
IDENTIFIED
almost 3 years ago - at 11/11/2022 09:11PM
We are continuing to work on a resolution for this outage.
IDENTIFIED
almost 3 years ago - at 11/11/2022 09:11PM
Hello, we are experiencing an outage with an external service provider that is preventing customers from being able to reach our CardPointe support team. We do not have an estimate yet on a restoring of this service. In the interim, please make use of our email contact addresses that are available at cardconnect.com
Latest CardConnect outages
Viking Cloud PCI Compliance SSO Issue - 17 days ago
iFrame Tokenizer Service Disruption - 18 days ago
ProfitStars ACH Disruption - 29 days ago
BluePay Serivce Disruption - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
