Outage in CardConnect

INCIDENT: Hosted Payment Page Connectivity Issues

Resolved Major
January 20, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified connection issues with CardPointe Hosted Payment Pages. We are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/20/2023 05:54PM

This incident has been resolved.

MONITORING almost 3 years ago - at 01/20/2023 05:05PM

Connection issue with CardPointe Hosted Payment Pages has been corrected and is currently being monitored.

Please follow your standard escalation procedure if the issue persists.

INVESTIGATING almost 3 years ago - at 01/20/2023 04:54PM

We have identified connection issues with CardPointe Hosted Payment Pages. We are currently investigating the issue.

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