Outage in CardConnect

Incident - CardPointe Hosted Payment Page

Resolved Major
October 15, 2023 - Started about 2 years ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently investigating reports that instances of the CardPointe Hosted Payment Page are unavailable. This status will be updated as more information becomes available.
Components affected
CardConnect CardPointe Hosted Payment Page (HPP)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/16/2023 12:20PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 10/15/2023 06:29PM

We are currently investigating reports that instances of the CardPointe Hosted Payment Page are unavailable. This status will be updated as more information becomes available.

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