Outage in CardConnect
BluePay First Data Omaha Partial Outage
Resolved MajorIncident Report
We are currently investigating INV BATCH SEQ errors being received by some BluePay merchants using the First Data Omaha processing platform.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/21/2024 12:40PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/20/2024 01:48PM
Recurring billing schedules that were disabled because of INV BATCH SEQ errors will be reactivated after the database synchronization issues have been resolved. Affected merchants that do not want their recurring billing schedules reactivated should contact Support.
MONITORING
over 1 year ago - at 06/19/2024 09:21PM
Batch sequence numbers have been reset for all BluePay First Data Omaha merchants. Processing returned to normal at 4:00pm CDT. We are continuing to monitor transactions for any possible further errors.
INVESTIGATING
over 1 year ago - at 06/19/2024 04:49PM
We are currently investigating INV BATCH SEQ errors being received by some BluePay merchants using the First Data Omaha processing platform.
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