Outage in CardConnect

Bluepay Incident - Failed transactions between 6:40 AM ET and 7:20 AM ET

Resolved Minor
September 26, 2024 - Started about 1 year ago - Lasted about 24 hours
Official incident page

Incident Report

Intermittent slowness due a communication issue may have caused some Bluepay transactions to fail between 6:40 AM ET and 7:20 AM ET. Transactions that failed during that time will need to be reprocessed.
Components affected
CardConnect BluePay Gateway

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2024 02:09PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/26/2024 02:39PM

Intermittent slowness due a communication issue may have caused some Bluepay transactions to fail between 6:40 AM ET and 7:20 AM ET.
Transactions that failed during that time will need to be reprocessed.

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