Outage in CardConnect

BluePay Service Disruption

Resolved Minor
October 17, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Merchants may experience a service disruption when utilizing MFA (Multi-Factor Authentication) while logging into the BluePay Gateway. We are currently investigating this issue.
Components affected
CardConnect BluePay Gateway
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/17/2024 03:26PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/17/2024 02:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/17/2024 01:29PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 10/17/2024 01:22PM

Merchants may experience a service disruption when utilizing MFA (Multi-Factor Authentication) while logging into the BluePay Gateway. We are currently investigating this issue.

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