Outage in CardConnect
CardPointe Retail Terminal - Batching Issue
Resolved Minor
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Outage Details
Components affected
CardConnect CardPointe TerminalLatest Updates ( sorted recent to last )
This incident has been resolved.
Merchants utilizing the CardPointe Retail Terminal may experience batches which have failed to properly close and fund on 11/06. If you suspect you are affected by this issue, please review your transactions in CardPointe Desktop Reporting.
For assistance with review and settlement, please contact CardPointe Support. We are currently investigating this issue.
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