Outage in CardConnect

Phone Support Service Disruption

Resolved Minor
January 02, 2025 - Started about 1 month ago - Lasted about 16 hours
Official incident page

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Outage Details

We are investigating an issue with our phone support system which may be impacting your business. We are currently working to resolve this issue. If in need of immediate assistance please contact your account representative or create a ticket.
Components affected
CardConnect Phone Support
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/03/2025 01:23PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/02/2025 09:49PM

We are investigating an issue with our phone support system which may be impacting your business.
We are currently working to resolve this issue.
If in need of immediate assistance please contact your account representative or create a ticket.

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