Outage in CardConnect

BluePay Recurring Billing Delayed

Resolved Minor
February 17, 2025 - Started 23 days ago - Lasted about 6 hours
Official incident page

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Outage Details

An issue with the recurring billing system prevented recurring transactions from being created from 02/15/25 - 02/17/25. The issue has been resolved. Transactions that were delayed are currently being processed.
Components affected
CardConnect BluePay Gateway
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 02/17/2025 09:15PM

The issue that caused the delay has been corrected. All delayed recurring billing transactions have been processed.

MONITORING 23 days ago - at 02/17/2025 03:10PM

An issue with the recurring billing system prevented recurring transactions from being created from 02/15/25 - 02/17/25. The issue has been resolved. Transactions that were delayed are currently being processed.

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