Outage in CardConnect

Phone Support Service Disruption

Resolved Minor
February 20, 2025 - Started 20 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating an issue with our phone support system which may be impacting your business. We are currently working to resolve this issue. If in need of immediate assistance please contact your account representative or create a ticket.
Components affected
CardConnect Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/20/2025 07:59PM

This incident has been resolved.

INVESTIGATING 20 days ago - at 02/20/2025 02:30PM

We are investigating an issue with our phone support system which may be impacting your business.
We are currently working to resolve this issue.
If in need of immediate assistance please contact your account representative or create a ticket.

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