Outage in CardConnect

Card Pointe Retail Terminal Disruption

Resolved Minor
May 15, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

Need to monitor CardConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a Card Pointe Retail Terminal disruption which may be impacting your business. We are currently working to resolve this issue.
Components affected
CardConnect CardPointe Terminal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/19/2025 02:10PM

This incident has been resolved.

MONITORING about 2 months ago - at 05/16/2025 03:33PM

We are continuing to monitor feedback on this issue. If you are experiencing connectivity issues, please contact your Internet Service Provider to review. Our support resources are available to assist with any additional concerns.

MONITORING about 2 months ago - at 05/16/2025 03:17PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 05/16/2025 03:16PM

We are continuing to monitor feedback on this issue. If you are experiencing connectivity issues, please contact your Internet Service Provider to review. Our support resources are available to assist with any additional concerns.

INVESTIGATING about 2 months ago - at 05/15/2025 06:51PM

We are investigating a Card Pointe Retail Terminal disruption which may be impacting your
business. We are currently working to resolve this issue.

Latest CardConnect outages

Cardpointe Integrated Terminal Disruption - 13 days ago
INCIDENT: Chase Salem and Chase Tampa Authorization Timeouts - about 1 month ago
Clover Cardpointe Integrated Terminal Disruption - about 2 months ago
INCIDENT: Hosted Payment Page Display Issue - about 2 months ago
CardPointe Unattended Disruption - 2 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook