Outage in CardConnect
INCIDENT: Chase Salem and Chase Tampa Authorization Timeouts
Resolved Minor
Need to monitor CardConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect, and never miss an outage again.
Start Free Trial
Outage Details
The CardPointe Gateway is currently experiencing timeouts during transaction authorizations to Chase Paymentech Salem and Chase Paymentech Tampa.
We are currently investigating the the issue. We will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 05/23/2025 01:35PM
This incident has been resolved.
MONITORING
23 days ago - at 05/22/2025 07:57PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
23 days ago - at 05/22/2025 07:18PM
The CardPointe Gateway is currently experiencing timeouts during transaction authorizations to Chase Paymentech Salem and Chase Paymentech Tampa.
We are currently investigating the the issue. We will provide updates as they become available.
Latest CardConnect outages
Card Pointe Retail Terminal Disruption - about 1 month ago
Clover Cardpointe Integrated Terminal Disruption - about 1 month ago
INCIDENT: Hosted Payment Page Display Issue - about 1 month ago
CardPointe Unattended Disruption - about 2 months ago
CardPointe Reporting - Data Export Issue - about 2 months ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
