Outage in CardConnect

Funding Delay- 3/22/2026

Resolved Minor

March 23, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

CardConnect experienced a funding delay issue affecting some merchants who settled batches on 3/22/2026, causing their fund deposits to be delayed by 24 hours. The issue impacted the CardPointe Gateway but did not affect merchants' ability to process transactions. The problem was identified and resolved within 4 hours after implementation of a fix.

Please be advised, some merchants may experience a funding delay for batches settled on 3/22/2026. Impacted merchants can expect to see funds deposited after a 24-hour delay. Please note, this issue has no impact on the ability to process transactions.

Components affected

CardConnect CardPointe Gateway

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Latest Updates ( sorted recent to last )

IDENTIFIED 1 day ago - at 03/23/2026 05:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 03/23/2026 02:01PM

Please be advised, some merchants may experience a
funding delay for batches settled on 3/22/2026. Impacted merchants can expect to see funds
deposited after a 24-hour delay. Please note, this issue has no impact on the ability to
process transactions.

Latest CardConnect outages

North Debit/EBT Authorization Timeouts - 8 days ago

Cardpointe Integrated Terminal Disruption - 22 days ago

CardPointe Retail Terminal Service Disruption - 27 days ago

CardPointe Reporting Delays - about 1 month ago

Test Incident - about 1 month ago

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