Outage in CardConnect
CardPointe Funding Delay (04/02/2026 Batches)
Resolved MinorIncident Report
Summary AI Generated
CardConnect experienced a funding delay affecting some merchants using CardPointe Gateway for batches settled on April 2, 2026, causing a 24-hour delay in fund deposits. The issue was caused by a third-party problem and did not impact the ability to process new transactions. The funding delay was resolved after 5.8 hours, with affected merchants receiving their funds by 1:30 PM EST on April 3, 2026.
Please be advised, some merchants processing on the CardPointe may experience a
funding delay for batches settled on 04/02/2026. Impacted merchants can expect to see funds
deposited after a 24-hour delay. Please note, this issue has no impact on the ability to
process transactions.
Components affected
CardConnect CardPointe GatewayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
26 days ago - at 04/03/2026 05:35PM
Fiserv has identified a funding delay affecting a subset of North Back-end merchants for processing day of April 2, 2026.
Merchants are expected to receive their funding by 1:30 PM EST on April 3, 2026.
Please Note:
This is a third-party caused incident and Fiserv systems are fully operational and processing without issue.
IDENTIFIED
26 days ago - at 04/03/2026 03:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
26 days ago - at 04/03/2026 03:35PM
Please be advised, some merchants processing on the CardPointe may experience a
funding delay for batches settled on 04/02/2026. Impacted merchants can expect to see funds
deposited after a 24-hour delay. Please note, this issue has no impact on the ability to
process transactions.
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