Outage in CardConnect
North Debit/EBT Authorization Timeouts
Resolved MinorIncident Report
Summary AI Generated
The CardConnect service experienced timeouts during Debit and EBT payment authorizations on the North platform, affecting the CardPointe Gateway and First Data North components. The issue persisted for approximately 52 hours before being identified, fixed, and resolved after a monitoring period.
The CardPointe Gateway is currently experiencing timeouts during Debit and EBT authorizations on North.
We are currently investigating the the issue. We will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/19/2026 06:56PM
This incident has been resolved.
MONITORING
21 days ago - at 03/19/2026 01:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
23 days ago - at 03/17/2026 05:15PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 03/17/2026 03:04PM
The CardPointe Gateway is currently experiencing timeouts during Debit and EBT authorizations on North.
We are currently investigating the the issue. We will provide updates as they become available.
Latest CardConnect outages
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CardPointe Reporting Delays - about 2 months ago
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